How Will People Move in Five Years? Part II: Offer Public Transit Service that Wins

Alex Gibson November 06, 2015 Mobile Apps, Industry Thoughts, TransLoc Blog 0 Comments

In early October, I had the pleasure of talking about how people will move in five years at the American Public Transportation Association’s annual meeting. Here at TransLoc, we’re passionate about solving the biggest problems plaguing the public transit industry and as such, I’m taking the liberty of extending this passion beyond the original presentation (which you can watch at the above link) and into a series of 4 blog posts.

==========

“Millennials are multimodal. They choose the best transportation mode (driving, transit, bike, or walk) based on the trip they are planning to take.”

In the previous post, we discussed trends that are driving the change in our public transit systems. Nothing highlights the trending attitudes like the above quote from a 2013 APTA study entitled Millennials and Mobility. Even though millennials desire alternative modes of transit, they continue to prefer driving and walking to public transit.

This knowledge of modal preference becomes especially valuable when we take into account the second sentence of the above quote: “They choose the best transportation mode based on the trip they are planning to take.” It’s difficult to overstate the importance of this idea. Architecting a public transit system with an “if you build it, they will come” mentality is not only archaic, but devastatingly counter-productive to serving the next generation of transit riders.

Attracting this group of riders is vital to public transit remaining at the heart of the American mobility system. With the increasing presence of pervasive multimodal options such as Uber and Lyft, public transit is at risk of getting squeezed-out as a viable option for the choice rider.

But what about a different demographic: the dependent rider—those with truly limited transit options either due to economic status or physical disability? The efficacy of a transit system can be measured in many ways, but one striking statistic notes that “the typical metropolitan resident can reach about 30 percent of jobs in their metropolitan area via transit in 90 minutes.” Digging deeper, “about one-quarter of jobs in low- and middle-skill industries are accessible via transit within 90 minutes for the typical metropolitan commuter.”* No matter how you slice it, transit is not a winning option for the majority of riders, choice or dependent.

If the service options provided don’t work for choice riders, they are simply pushed toward other available options (such as the aforementioned Uber and Lyft). And if the service options provided don’t work for dependent riders, then those with limited options are forced into even more limited decisions. The truth is that being able to choose the best mode of transportation should apply to all ridersregardless of race, physical ability, or socioeconomic status. Get the facts on how people are using smartphones to access transit data.

Of course, the difficult part is actually offering service that wins. This is often seen as an expensive, time-consuming proposition, but it doesn’t have to be. In our next installment, we’ll talk about understanding your riders so that you can get an accurate depiction of the service they want as opposed to architecting your transit system in the dark. 

 

*http://www.brookings.edu/research/reports/2011/05/12-jobs-and-transit

Tags: Mobile Apps, Industry Thoughts, TransLoc Blog

DON'T MISS AN EPISODE

LISTEN NOW

CATEGORIES

see all